Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will open. It includes comprehensive info about all the actions that you can perform on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a huge selection of how-to videos describing how to use our Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.If you can't discover the solution you need, check out our extensive Frequently Asked Questions section, which includes questions asked by real people and offers real solutions. We frequently update our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't find the solution you searching for in the Frequently Asked Questions database either, you can contact our great team of client support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you open will be replied to within 1 hour (the average ticket response time being only 20 mins), so you will never have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282498
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com